Mac Bkup: MSMailBackup CDEV Not Creating Backup Mail Data File (68600)


The information in this article applies to:

  • Microsoft Mail for AppleTalk Networks 3.0
This article was previously published under Q68600

SUMMARY

In Microsoft Mail, if the MSMailBackup CDEV (Control Panel device) does not load at start-up, no backup of the Microsoft Mail data file will be created and no mail messages will be sent regarding the success of the backup.

To check if MSMailBackup is being loaded, restart the Apple Macintosh. If the MSMailBackup start-up icon is not shown while the Macintosh is restarting, or if it appears crossed out with an "X", MSMailBackup was unable to load successfully.

Known situations that prevent MSMailBackup from loading are as follows:
  • MSMailBackup is not located in the System Folder.
  • The "Microsoft Mail Server" file is not located in the System Folder.
  • The Microsoft Mail server name has been changed. (For example, a space may have been placed before the name.)

MORE INFORMATION

The MSMailBackup utility looks in the System Folder for a file named "Microsoft Mail Server". If it doesn't find this file, MSMailBackup crosses out its icon at start-up time.
Modification Type:MajorLast Reviewed:11/9/1999
Keywords:KB68600
©2002 Microsoft Corporation. All rights reserved.