Intermittent Installation on the Packard-Bell PS/2 Port (61591)



The information in this article applies to:

  • Microsoft Mouse driver for MS-DOS 9.0
  • Microsoft Mouse driver for MS-DOS 7.x
  • Microsoft Mouse driver for MS-DOS 8.x

This article was previously published under Q61591

SYMPTOMS

When the 400 dots-per-inch (dpi) Microsoft Mouse is attached to the PS/2 port of a Packard-Bell PackMate 2, PackMate 65, Excel 5, or Legend 5 computer, the mouse sometimes does not install correctly.

However, when the mouse is attached to the serial port, there are no installation problems.

RESOLUTION

If you are experiencing installation problems, contact Packard-Bell technical support for assistance.

MORE INFORMATION

The Packard-Bell products included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Modification Type:MajorLast Reviewed:9/24/2003
Keywords:KB61591