Mac Wkst: Trying to Install Causes Macintosh to Crash (61282)



The information in this article applies to:

  • Microsoft Mail for AppleTalk Networks 2.0
  • Microsoft Mail for AppleTalk Networks 2.0a
  • Microsoft Mail for AppleTalk Networks 2.0b

This article was previously published under Q61282

SUMMARY

The instructions for installing the Microsoft Mail workstation files involve using the Microsoft Mail Workstation Installer disk as the start-up disk on the workstation. When following this procedure on the Macintosh Portable, Classic, LC, IIci, IIfx, and IIsi, the machine may crash, displaying the sad Macintosh icon.

The System on the Microsoft Mail Workstation Installer disk is version 6.0.3 (or 6.0.2 if purchased before January 1990). This version of the System software does not support the above Macintoshes. To install the Microsoft Mail workstation files, you must start up (boot) from the start-up disk provided with the Macintosh. You can then drag the "MS Mail 2.0" driver into the System Folder and use the Font/DA Mover to install the "Microsoft Mail 2.0" desk accessory (DA).

This problem was addressed in Microsoft Mail version 3.0. The Workstation Installer for Mail 3.0 does not require using the Workstation disk as the start-up disk.

Modification Type:MajorLast Reviewed:11/24/1999
Keywords:KB61282