SUMMARY
The QB Advisor online Help system provided with the first packaging of
Microsoft QuickBasic version 4.50 incorrectly lists the telephone
number and service hours for Microsoft Technical Support (MTS)
for QuickBasic.
Microsoft introduced a repackaged version of QuickBasic 4.50 in
September 1990, and the telephone number and the support hours
changed. This is explained in a press release in a separate article,
which can be found with the following query:
OnCall and Basic and expanded and support
(On October 23, 1990, Microsoft announced OnCall(TM) for Basic and
expanded technical support for Microsoft QuickBasic users.)
Information on MTS has been deleted from the online Help system in the
repackaged QuickBasic 4.50. However, the Languages/Hardware support
phone number, (425) 637-7096, is still incorrectly listed on the
"Product Assistance Request Form" in the back of the repackaged
QuickBasic manual.
Instead, QuickBasic customers should call (425) 646-5101, from 8:00 AM
to 5:00 PM Monday through Friday (excluding holidays), for entry-level
assistance.