RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Project 2002 and Microsoft Project Server 2002. To resolve this problem you must install the latest service pack for both the Microsoft Project 2002 client and the Microsoft Project 2002 server.
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
867829 How to obtain the latest Microsoft Project 2002 service pack
867830 How to obtain the latest Microsoft Project Server 2002 service pack
Hotfix information
A
supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to
computers that are experiencing this specific problem.
To resolve this
problem, contact Microsoft Product Support Services to obtain the fix. For a
complete list of Microsoft Product Support Services phone numbers and
information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
The global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
11-Mar-2003 03:20 8,957,440 Project10.msp
After the hotfix is installed, the following files will have the listed attributes or later:
Date Time Version Size File name
--------------------------------------------------------------
22-May-2002 22:37 10.0.4109.0 7,445,320 Owc10.dll
18-Oct-2002 03:23 10.0.2002.1017 909,824 Pj10od10.dll
19-Feb-2003 00:24 10.0.2003.218 254,464 Pj10tm10.dll
19-Feb-2003 00:24 10.0.2003.218 4,108,800 Pjoledb.dll
11-Mar-2003 02:22 10.0.2003.310 10,101,248 Winproj.exe