SYMPTOMS
If your computer has an ATA Packet Interface (ATAPI) hard disk that is larger than 137 gigabytes (GB), you may experience any of the following symptoms:
- Your computer may restart instead of resuming from hibernation.
- You may experience hard disk corruption when your computer enters either standby or hibernation.
- You may experience hard disk corruption when Windows XP writes a memory dump file as a result of an unrecoverable Windows error (or Stop error)
Note If you experience hard disk corruption, you may also experience other symptoms including problems starting, restarting, or shutting down Windows XP, problems running programs, or problems opening or saving documents.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Hotfix information
Windows XP Home Edition, Windows XP Professional, Windows XP Media Center Edition, Windows XP Tablet PC Edition
The following file is available for download from the Microsoft
Download Center:
Download
the Q331958_WXP_SP2_x86_ENU.exe package
now.
Release Date: January 22, 2003
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
Windows XP 64-Bit Edition Version 2002
The following file is available for download from the Microsoft
Download Center:
Download the Q331958_WXP_SP2_ia64_ENU.exe package now.
Release Date: January 22, 2003
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
The English version of this fix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name SP Platform
-------------------------------------------------------------------
29-Oct-2002 14:25 5.1.2600.105 87,296 Atapi.sys none x86
24-Oct-2002 19:59 5.1.2600.1135 87,040 Atapi.sys 1 x86
09-Nov-2002 13:25 5.1.2600.105 306,176 Atapi.sys none IA64
17-Dec-2002 23:47 5.1.2600.1152 305,792 Atapi.sys 1 IA64