RESOLUTION
Service pack information
Windows XP
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Windows 2000
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to obtain the latest Windows 2000 Service Pack
Update information
Download information
The
following files are available for download from the Microsoft Download Center:
Windows XP Professional and Windows XP Home EditionWindows XP 64-bit Edition:
Windows 2000All languages except Japanese NEC:
Japanese NEC:
Release Date: March 25, 2003
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
Prerequisites
The Windows 2000 version of this update requires Windows 2000
Service Pack 2 (SP2) or Windows 2000 Service Pack 3 (SP3).
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910
How to obtain the latest Windows 2000 service pack
Installation information
This update supports the following Setup program switches:
- /? : Display the list of installation switches.
- /u : Use Unattended mode.
- /f : Force other programs to quit when the computer shuts down.
- /n : Do not back up files for removal.
- /o : Overwrite OEM files without prompting.
- /z : Do not restart when installation is complete.
- /q : Use Quiet mode (no user interaction).
- /l : List installed hotfixes.
- /x : Extract the files without running the Setup program.
For example, to install the update without any user
intervention, and then not to force the computer to restart, use the following
command line:
q331953_wxp_sp2_x86_enu /u /q /z
To verify the update is installed on your computer, confirm that
the following registry key exists:
Windows XP:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Windows XP\SP1\Q331953
Windows XP with Service Pack 1 (SP1):
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Windows XP\SP2\Q331953
Windows 2000:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Windows 2000\SP4\Q331953
Uninstall information
To remove this update, use the Add/Remove Programs tool in
Control Panel.
System administrators can use the Spunist.exe utility
to remove this update. Spuninst.exe is in the
%Windir%\$NTUninstallQ331953$\Spuninst folder. The utility supports the following
Setup program switches:
- /? : Display the list of installation switches.
- /u : Use unattended mode.
- /f : Force other programs to quit when the computer shuts down.
- /z : Do not restart when installation is complete.
- /q : Use Quiet mode (no user interaction).
Restart requirement
You must restart your computer after you apply this update
because this update replaces core system binaries that are loaded during system
startup. Your computer is vulnerable until you restart it.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Windows XP with Service Pack 1 (SP1) Date Time Version Size File name
------------------------------------------------------
07-Nov-2002 22:47 5.1.2600.1140 505,856 Rpcrt4.dll
Windows XP Date Time Version Size File name
-----------------------------------------------------
08-Nov-2002 02:16 5.1.2600.105 439,296 Rpcrt4.dll
Windows 2000 Date Time Version Size File name
------------------------------------------------------
25-Oct-2002 22:07 5.0.2195.6089 943,376 Ole32.dll
25-Oct-2002 22:07 5.0.2195.6106 429,840 Rpcrt4.dll
25-Oct-2002 22:07 5.0.2195.6089 184,592 Rpcss.dll
You can also verify the files that this update installed by
reviewing the following registry key:
Windows XP with Service Pack 1
(SP1):
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Windows XP\SP2\Q331953\Filelist
Windows XP:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Windows XP\SP1\Q331953\Filelist
Windows 2000:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Windows 2000\SP4\Q331953\Filelist