WD2002: The BeforeClose event does not run when the Windows in Taskbar check box is cleared (331945)


The information in this article applies to:

  • Microsoft Word 2002
This article was previously published under Q331945

SYMPTOMS

When the Windows in Taskbar check box is cleared, the Microsoft Visual Basic for Applications BeforeClose event does not run.

To verify whether the Windows in Taskbar check box is cleared follow these steps:
  1. Start Word.
  2. On the Tools menu, click Options, click the View tab, and then view the Windows in Taskbar check box.

RESOLUTION

Service Pack Information

This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 How to obtain the latest Office XP Service Pack

Hotfix Information

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
      Date          Time     Size         File name
      ---------------------------------------------------
      25-Oct-2002   02:07    5,728,836    Winword.msp
After the hotfix is installed, the following files will have the listed attributes or later: 
     Date          Time   Version       Size        File name
     ----------------------------------------------------------
     24-Oct-2002   12:44  10.0.4622.0   10,598,984  Winword.exe
This fix is a post Microsoft Office XP Service Pack 2 (SP-2) fix. To install the fix you must have Microsoft Office XP SP-2 installed on your computer. For additional information Office XP Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:

325671 OFFXP: Overview of the Office XP Service Pack 2

Additionally, you may have to install Microsoft Windows Installer 2.0 to install this fix. For additional information about the Windows Installer requirement for post Office XP Service Pack 2 (SP-2) fixes, click the following article number to view the article in the Microsoft Knowledge Base:

330537 OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.
Modification Type:MinorLast Reviewed:10/18/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix KB331945
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