SUMMARY
Microsoft has released an update to Microsoft Outlook 2002
Service Pack 2 (SP-2). This update fixes a crash or lack of response that is
described in the following Microsoft Knowledge Base article
329349 OL2002: Outlook Stops Responding When You Download a Message After You Apply Office XP Service Pack 2
that was introduced in Microsoft Office XP Service
Pack 2 (SP2) that affects Microsoft Outlook Post Office Protocol version 3
(POP3) when you download messages.
This update also fixes a
vulnerability that could allow an attacker to send a malformed message, which
would make the user's Microsoft Outlook session unresponsive. Additionally,
this update includes security fixes and corrects other issues in Microsoft
Outlook 2002 SP-2.
This article describes how to download and install
the Outlook 2002 Update: December 4, 2002.
This update was first
included in Office XP Service Pack 3.
For additional
information about the latest service pack for Office XP, click the following
article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP Service Pack
MORE INFORMATION
How to Download and Install the Update
IMPORTANT: The installation of the Outlook 2002 Update: December 4, 2002
that is described in this article requires that your version of Microsoft
Windows Installer be 2.0 or later.
Client Update
IMPORTANT: Before you install the client update, you must have Office XP
Service Pack 2 (SP2) installed.
For
additional information about how to install Office XP SP2, click the following
article number to view the article in the Microsoft Knowledge Base:
325671
OFFXP: Overview of the Office XP
Service Pack 2
If you installed Outlook from a CD-ROM, you
have the following two options:
- Use the Office Product Updates Web site to automatically
install all of the latest updates that includes all available service packs and
public updates.
- Install only the Outlook 2002 Update, by following the
steps described later in this article.
Both options require that you have your Microsoft Office XP
CD-ROM available throughout the installation process.
Office Product Updates
To have the Office Product Updates Web site detect the required
updates that you must install on your computer, visit the following Microsoft
Web site:
After detection is complete, you receive a list of recommended
updates for your approval. Click
Start Installation to
complete the process.
Install Only the Client Update
Follow these steps to download and install the client update:
- Visit the following Microsoft Web site:
- Click Save to save the Olk1005.exe file to
the selected folder.
- In Windows Explorer, double-click
olk1005.exe.
- If you are prompted to install the update, click
Yes.
- Click Yes to accept the License
Agreement.
- Insert your Office XP CD-ROM when you are prompted to do
so, and then click OK.
- When you receive a message that indicates the installation
was successful, click OK.
NOTE: After you install the Outlook 2002 Update, you cannot remove it.
Administrative Update
NOTE: Before you install the administrative update by using the steps
in this article, verify that your administrative installation point has
Microsoft Office XP Service Pack 1 (SP1) or Office XP SP2 installed.
For additional information
about how to obtain the latest Office XP Service Pack, click the following article number to view the article in the Microsoft Knowledge Base:
307841
How to obtain the Latest
Office XP service pack
If you installed Outlook 2002 from a server
location, the server administrator must update the server location with the
administrative public update and deploy that update to your computer.
If you access HTTP e-mail accounts through Outlook, you should see
the following Microsoft Knowledge Base article before you apply this update.
811159 Error message when you
open an e-mail message in your HTTP account after you install Outlook 2002
update: December 4, 2002
If you are the server administrator, follow these
steps to download the administrative update:
- Visit the following Microsoft Web site:
- Download the file to your desktop.
- In Windows Explorer, double-click the
olk1005a.exe file.
- Click Yes to accept the License
Agreement.
- In the Please type the location where you want to
place the extracted files box, type
C:\Olk1005a, and then click
OK.
- Click Yes when you are prompted to create
the folder.
- Click Start, and then click
Run. Type the following command in the Open
box
msiexec /a Admin Path\MSI File /p C:\Olk1005a\MSP File SHORTFILENAMES=1
where Admin Path is the path to your
administrative installation point for Microsoft Office XP (for example,
C:\OfficeXP),
where MSI File is the .msi
database package for the Office XP product (for example, ProPlus.msi),
and
where MSP File is the name of the
public administrative installation update.
NOTE: You can append /qb+ to the command line,
so that both the Office XP Administrative Installation dialog
box and the End User License Agreement dialog box do not
appear.
- To deploy the update to the client workstations, click
Start, and then click Run. Type the following
command in the Open box
msiexec /i Admin Path\MSI File REINSTALL=Feature List REINSTALLMODE=vomus
where Admin Path is the path to your
administrative installation point for Office XP (for example,
C:\OfficeXP),
where MSI File is the MSI
database package for the Office XP product (for example, ProPlus.msi),
and
where Feature List is the list of
feature names (case sensitive) that have to be reinstalled for the update. To
install all features, you can use REINSTALL=ALL.
For additional
information about how to update your administrative installation and deploy to
client workstations, click the following article number to view the article in
the Microsoft Knowledge Base:
301348
How to install a public update to administrative installations of Office XP
This article contains
standard instructions for installing an administrative public update.
Or, you can see the following article in the Microsoft Office XP Resource Kit:
http://www.microsoft.com/office/ork/xp/journ/olk1005a.htmHow to Determine Whether the Public Update Is
Installed
Outlook 2002 Update: December 4, 2002 contains
updated versions of the following files:
Envelope.dll 10.0.4517.0
Exsec32.dll 10.0.4608.0
Impmail.dll 10.0.4406.0
Outlcm.dll 10.0.4510.0
Outllib.dll 10.0.4608.0
Outlmime.dll 10.0.4608.0
Outlook.exe 10.0.4510.0
Outlph.dll 10.0.4406.0
In Outlook, click
About Microsoft Outlook on
the
Help menu to determine the version that is on your
computer. If the update is installed, version 10.4608.4219 appears in the
About Microsoft Outlook dialog box.
For additional information about how to check the version of
Office XP, click the following article number to view the article in the
Microsoft Knowledge Base:
291331
How to check the version of Office XP
NOTE: If Outlook 2002 Update: December 4, 2002 is already installed on
your computer, you receive the following message when you try to install
Outlook 2002 Update: December 4, 2002:
This update has already been applied or is included in an update that has already been applied.
Issues Fixed by the Update
When you use Outlook on a POP3 or IMAP (MSN Hotmail) mail server,
you receive a malformed message that causes Outlook to stop responding (crash)
each time you try to retrieve the message from the mail server. This issue
continues to occur until the malformed message is removed from the server.
The update fixes the issues described in the following
Knowledge Base articles:
323242 OL2002: The
Custom MAPI Transport Provider Does Not Force Outlook to Retrieve Messages
Immediately
325895 OL2002: Filtered Views Do Not Work with Custom Keyword Fields
327595 OL2002: An Extra Signature Is Added When You Insert an Attachment Programmatically
326347 OL2002: Journal Entry for a Contact Includes the Contact's Title
327563 OL2002: Outlook Does Not Display the Task Names When You Print Calendars That Have the Tasks Grouped by Category in the Calendar View
327058 OL2002: The Message Body of the NDR Is Blank
328005 OL2002: Error Message Occurs When You Print Calendar Information to a Xerox Document Center Printer
329653 OL: Size of Autosaved Outlook Messages That Have Embedded Objects May Double When Word Is the Default Editor
Additional Issues That Are Fixed by the Update
The issues in this section are also fixed by the update.
URLs Do Not Work When You Open Folder Items with the Outlook:// Protocol After You Install Office XP SP1
When you try to access Folder items with the outlook:// protocol using the entry ID of the item in the Uniform Resource Locator (URL) after you apply Office XP SP1, the links may be inaccessible and cause the resource or item to not be found.
New Journal Entry for Contact Creates Two links for the Contact
When you create a new journal entry for a contact by using the Actions menu in the Contacts form, the contact is listed two times in the Contacts box in the new Journal Entry form if the contact has a title (for example, Dr., Mr., or Ms.) in the Full Name box in the Contact form.
You Cannot Turn on or Turn Off the DualFont Mode
Option When you Use SBCS Characters in the Japanese version of Outlook
2002
If you input an English letter of half width (example: "a," "b," "c," and "d") when you edit a message in the Japanese version of Outlook 2002, your preferred font may be ignored unexpectedly, and the Arial font is used.
Administrators Cannot Prevent Users from Creating or Accessing Outlook Data Files
Office XP SP2 breaks the fix that is described in the following Microsoft Knowledge Base article, and does not allow administrators to prevent users from creating or accessing Outlook data files:
323244 OL2002: Administrators Cannot Prevent Users from Creating Outlook Data Files