FIX: Error Message in BizDesk When You Try to Expand the Parent Category (331804)


The information in this article applies to:

  • Microsoft Commerce Server 2002
  • Microsoft Commerce Server 2002 SP1
This article was previously published under Q331804

SYMPTOMS

When you try to expand a parent category in the tree view of the Commerce Server Business Desk (BizDesk) Edit Virtual Catalog - Edit Category page, you may receive the following error message:
The ASP page reported an error.
Code: 0x8898001C
Source: response_Categories.asp
Description: The Category you specified doesn't exist

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Commerce Server 2002 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Size    File name
   ---------------------------------------------------
   28-Oct-2002  21:08  65,523  Common.asp
   28-Oct-2002  21:07   9,079  Response_categories.asp

To apply this hotfix, replace the two ASP files in the BizDesk Root\ Catalogs\Editors folder.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

Steps to Reproduce the Behavior

  1. Create a virtual catalog.
  2. Open this catalog, and then locate the Categories area.
  3. Create a New category named parent, and then click Save & Back.
  4. Create another category named child.
  5. Assign the category that you created in step 4 as child of the parent category, and then click Save & Back.
  6. Click the child category, and then click Edit.
  7. In Available Parent Categories of Assigned Categories, expand the parent node.
Modification Type:MinorLast Reviewed:10/11/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbQFE KB331804 kbAudDeveloper kbAudITPRO
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