There are long delays when you select to Build Team from Enterprise in Microsoft Project (331672)


The information in this article applies to:

  • Microsoft Project Professional 2002
  • Microsoft Project Server 2002
This article was previously published under Q331672
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you use the Build Team from Enterprise command (on the Tools menu) to view a list of resources, you may experience a long delay while the resources are loaded into the view.

CAUSE

This problem may occur if the following conditions are true:
  • There are many resources in the Enterprise Resource Pool.
  • The total number of resources in the Enterprise Resource Pool is less than 1,000. The number 1,000 is the resource pre-filter limit.

RESOLUTION

Service Pack Information

This problem is corrected in Project 2002 Service Pack 1.

To resolve this problem, obtain the latest service pack for Project 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

867829 How to obtain the latest Microsoft Project 2002 service pack

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Project service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   26-Mar-2003  01:57                  9,082,368  Project10.msp
After the hotfix is installed, the global version of this fix has the file attributes (or later) that are listed in the following table. 
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   24-Mar-2003  21:24  10.0.2003.324     320,000  Atlconv.dll      
   22-May-2002  22:37  10.0.4109.0     7,445,320  Owc10.dll        
   18-Oct-2002  03:23  10.0.2002.1017    909,824  Pj10od10.dll     
   19-Feb-2003  00:24  10.0.2003.218     254,464  Pj10tm10.dll     
   24-Mar-2003  21:24  10.0.2003.324   4,108,800  Pjoledb.dll      
   24-Mar-2003  21:24  10.0.2003.324  10,101,248  Winproj.exe

MORE INFORMATION

After you install the fix, you must change a registry key to activate the fix. WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. To activate this fix, follow these steps:
  1. Quit Project.
  2. Click Start, and then click Run.
  3. In the Open box, type regedit, and then click OK.
  4. Locate the following registry key, and then and then click the following registry key:

    HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\MS Project

  5. With the MS Project key selected, point to New on the Edit menu, and then click DWORD.
  6. Type PrefilterLimit, and then press ENTER.
  7. Right-click PrefilterLimit, and then click Modify.
  8. In the Value data box, type a numeric value that is less than 1,000, and then click OK.

    This value determines when the Prefilter dialog box opens after the Build Team from Enterprise command is used. By default, the Prefilter dialog box opens if the total number of resources is 1,000 or more.
  9. On the File menu, click Exit to quit Registry Editor.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Project 2002 Service Pack 1.
Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbPerformance kbstoprespond kbProject2002SP1fix kbofficexppresp3fix kbbug kbfix KB331672
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