RESOLUTION
Service Pack Information
This problem is corrected in Project 2002 Service Pack 1.
To resolve this problem, obtain the latest service pack for Project 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
867829 How to obtain the latest Microsoft Project 2002 service pack
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Project Professional 2002
service pack that contains this hotfix.
To resolve this problem
immediately, contact Microsoft Product Support Services to obtain the fix. For
a complete list of Microsoft Product Support Services phone numbers and
information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
A
supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to
computers that are experiencing this specific problem.
To resolve this
problem, contact Microsoft Product Support Services to obtain the fix. For a
complete list of Microsoft Product Support Services phone numbers and
information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
The English version of
this fix should have the following file attributes or later:
Date Time Version Size File name
-------------------------------------------------------------
18-Oct-2002 04:46 8,858,624 Project10.msp
22-May-2002 22:37 10.0.4109.0 7,445,320 Owc10.dll
18-Oct-2002 03:23 10.0.2002.1017 909,824 Pj10od10.dll
09-Oct-2002 19:31 10.0.2002.1009 4,108,800 Pjoledb.dll
18-Oct-2002 03:23 10.0.2002.1017 10,101,248 Winproj.exe