BizTalk Server Partner Edition May Not Start After You Install a Hotfix (331142)



The information in this article applies to:

  • Microsoft BizTalk Server 2002

This article was previously published under Q331142

SYMPTOMS

After you install a hotfix for BizTalk Server, the BizTalk Messaging Service on a local computer may not start correctly. The BizTalk Server computer may not return an error message. If the server does return an error message, you see the following in the event log:
An error occurred in BizTalk Server.
Details:
------------------------------
[0x0114] The service failed to start. Verify that this server is enlisted in a BizTalk Server group.

RESOLUTION


Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft BizTalk Server 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

815781 How to Obtain the Latest BizTalk Server 2002 Service Pack

Hotfix Information


A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version           Size     File name     
   ---------------------------------------------------------------------
   11-Apr-2002  16:40  1.0.0.2            33,040  Hotfixsetup.exe  
   21-Oct-2002  22:54                      1,816  Qfehotfix.ini
   21-Oct-2002  22:53                    906,752  Qfepatch.msp
   21-Oct-2002  22:54                      7,168  Qfeunpatch.msp
   11-Apr-2002  16:41                     19,632  Sq_priorityupgrade.sql
				
After the hotfix is installed, the following files will have the listed attributes or later:
   Date         Time   Version           Size     File name    
   ---------------------------------------------------------------------
   21-Oct-2002  22:39  3.0.1543.0        172,304  Biztalkhttpreceive.dll  
   21-Oct-2002  22:40  3.0.1543.0         53,520  Btsshim.dll      
   21-Oct-2002  22:39  3.0.1543.0         24,848  Btstrace.dll     
   21-Oct-2002  22:39  3.0.1543.0        131,344  Cisapi.dll       
   21-Oct-2002  22:39  3.0.1543.0        524,560  Ciscore.dll      
   21-Oct-2002  22:39  3.0.1543.0         86,288  Cisdav.dll       
   21-Oct-2002  22:39  3.0.1543.0        250,128  Cisdta.dll       
   21-Oct-2002  22:39  3.0.1543.0        405,776  Cisengine.dll    
   21-Oct-2002  22:39  3.0.1543.0         61,712  Ciserrlog.dll    
   21-Oct-2002  22:39  3.0.1543.0        172,304  Cismsg.dll       
   21-Oct-2002  22:39  3.0.1543.0        712,976  Cisparser.dll    
   21-Oct-2002  22:39  3.0.1543.0         20,752  Cisperf.dll      
   21-Oct-2002  22:39  3.0.1543.0        471,312  Cisserializer.dll  
   21-Oct-2002  22:39  3.0.1543.0         53,520  Dbaccessor.dll   
   21-Oct-2002  22:39  3.0.1543.0        348,432  Mscis.exe        
   21-Oct-2002  22:39  3.0.1543.0        188,688  Serializedoc.dll  
   21-Oct-2002  22:39  3.0.1543.0        532,752  Sharedcomp.dll   
   21-Oct-2002  22:39  3.0.1543.0        504,080  Validatedoc.dll  
   11-Apr-2002  16:41                     13,680  Btm_priorityupgrade.sql
				
To apply the fix, follow these steps:
  1. Stop the BizTalk Messaging Service.
  2. Use the SQL Query Analyzer to apply BTM_PriorityUpgrade.sql to the InterchangeBTM database.
  3. Use the SQL Query Analyzer to apply SQ_PriorityUpgrade.sql to the InterchangeSQ database.
  4. Run the hotfix installation program (Hotfixsetup.exe).
  5. Start the BizTalk Messaging Service.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Microsoft BizTalk Server 2002 Service Pack 1.

Modification Type:MinorLast Reviewed:10/17/2005
Keywords:kbHotfixServer kbQFE kbBizTalk2002SP1fix kbbug kbfix KB331142 kbAudDeveloper