USB Devices Do Not Work After Surprise Removal of USB Storage Device During the S3 or S4 or State (330892)


The information in this article applies to:

  • Microsoft Windows 2000 Professional SP1
  • Microsoft Windows 2000 Professional SP2
  • Microsoft Windows 2000 Professional SP3
  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Server SP3
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Advanced Server SP2
  • Microsoft Windows 2000 Advanced Server SP3
This article was previously published under Q330892

SYMPTOMS

Universal Serial Bus (USB) devices may not work after a "surprise" removal of a USB storage device during the S3 or S4 power state. This may occur if a USB2.0 driver kit is installed.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:12/5/2003
Keywords:kbbug kbpending KB330892
©2003 Microsoft Corporation. All rights reserved.