USB Keyboard and Mouse on a USB 2.0 Port Stop Working After Resuming from Hibernation (330891)


The information in this article applies to:

  • Microsoft Windows 2000 Professional SP1
  • Microsoft Windows 2000 Professional SP2
  • Microsoft Windows 2000 Professional SP3
  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Server SP3
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Advanced Server SP2
  • Microsoft Windows 2000 Advanced Server SP3
This article was previously published under Q330891

SYMPTOMS

When you resume your computer from hibernation, the Universal Serial Bus (USB) keyboard and mouse may stop working after 30 seconds or less. This may occur if a USB 2.0 driver kit is installed.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:12/4/2003
Keywords:kbbug kbpending KB330891
©2003 Microsoft Corporation. All rights reserved.