Internet Explorer may not use the default system printer if you change printers (330628)



The information in this article applies to:

  • Microsoft Internet Explorer 6.0 Service Pack 1, when used with:
    • Microsoft Windows Server 2003, Standard Edition
    • Microsoft Windows Server 2003, Enterprise Edition
    • Microsoft Windows XP Service Pack 2

This article was previously published under Q330628

SYMPTOMS

Microsoft Internet Explorer may not print to the default system printer if you change printers. This behavior may occur if you change the default system printer after you print an HTML document to the default printer, and then open a new HTML document and print it. The document may instead be printed on the old printer. The problem does not occur with XML documents.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.Internet Explorer 6 Service Pack 1
   Date         Time   Version         Size     File name
   --------------------------------------------------------
   16-Jan-2003  13:58  6.0.2800.1161   231,936  Iepeers.dll
Internet Explorer 6 for Windows Server 2003
   Date         Time   Version          Size     File name
   ---------------------------------------------------------
   04-Mar-2005  08:29  6.0.3790.282     241,664  Iepeers.dll      
Internet Explorer 6 for Windows XP Service Pack 2
   Date         Time   Version          Size     File name
   ---------------------------------------------------------
   10-May-2005  14:31  6.0.2900.2673    251,392  Iepeers.dll      
To apply this fix, add an AlwaysUseDefaultPrinter String value to the following registry key for each user who requires this functionality:

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main

Follow these steps, and then quit Registry Editor:
  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and then click the following key in the registry:

    HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main

  3. On the Edit menu, point to New, and then click String Value.
  4. Type AlwaysUseDefaultPrinter, and then press ENTER.
  5. On the Edit menu, click Modify.
  6. Type yes, and then click OK.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

This hotfix and the associated registry setting make a more general change. Internet Explorer no longer contains a default printer for the current running instance. Instead, Internet Explorer always uses the default system printer when a print command is issued. This includes commands from automating Internet Explorer, from running it as a stand-alone program, or from hosting the Web Browser control.

Modification Type:MinorLast Reviewed:10/11/2005
Keywords:kbHotfixServer kbQFE kbQFE kbWebBrowser kbbug kbfix kbIE600preSP2fix kbIE600sp2fix KB330628