SYMPTOMS
After you apply Service Pack 1 (SP1) to Microsoft Windows XP Professional, if you ping the host computer by using the hexadecimal Internet Protocol (IP) address, you receive an error message that is similar to the following:
Ping request could not find host 0xc0a80001. Please check the name and try again.
Note The
0xc0a80001 value may vary according to the hexadecimal IP address that you use.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.Windows XP, 32-bit editions
Date Time Version Size File name
-------------------------------------------------------------------------
24-Oct-2002 14:29 1,804 Hotfix.txt
23-Oct-2002 04:07 5.3.5.0 4,608 Spmsg.dll
23-Oct-2002 04:08 5.3.5.0 82,944 Spuninst.exe
23-Oct-2002 17:10 5.1.2600.1135 70,656 Ws2_32.dll
23-Oct-2002 11:18 148,480 Ws2_32.pdb
27-Feb-2002 11:28 4,092 Eula.txt
24-Oct-2002 07:38 7,658 Q330559.cat
23-Oct-2002 04:08 5.3.5.0 18,432 Spcustom.dll
23-Oct-2002 04:07 5.3.5.0 404,992 Update.exe
23-Oct-2002 7:09 3,779 Update.inf
23-Oct-2002 7:10 86 Update.ver
24-Oct-2002 13:14 5.1.2600.27 361,320 Q330559_wxp_sp2_x86_enu.exe
Windows XP 64-Bit Edition
Date Time Version Size File name Platform
---------------------------------------------------------------------------
25-Oct-2002 10:56 1,804 Hotfix.txt
23-Oct-2002 04:07 5.3.5.0 4,096 Spmsg.dll IA-64
23-Oct-2002 04:07 5.3.5.0 201,216 Spuninst.exe IA-64
23-Oct-2002 17:10 5.1.2600.1135 259,584 Ws2_32.dll IA-64
23-Oct-2002 11:18 5.1.2600.1135 70,656 Wws2_32.dll x86
23-Oct-2002 11:18 150,528 Ws2_32.pdb
11-Sep-2002 05:34 4,092 Eula.txt
24-Oct-2002 07:38 7,956 Q330559.cat
23-Oct-2002 04:07 5.3.5.0 51,712 Spcustom.dll IA-64
23-Oct-2002 04:07 5.3.5.0 845,312 Update.exe IA-64
23-Oct-2002 17:10 4,007 Update.inf
23-Oct-2002 17:10 156 Update.ver
24-Oct-2002 13:15 5.1.2600.27 572,264 Q330559_wxp_sp2_ia64_enu.exe