XCCC: Conference Page May Not Appear Correctly with a JavaScript Error When You Use Netscape Navigator (330326)



The information in this article applies to:

  • Microsoft Exchange 2000 Conferencing Server

This article was previously published under Q330326

SYMPTOMS

When you try to join an Exchange 2000 conference by using Netscape Navigator, the conference page may not appear correctly.

CAUSE

This problem may occur if you are using an earlier version of Netscape Navigator to join the conference. This problem occurs because some versions of Navigator cannot read the JavaScript that is contained in the page.

NOTE: This issue does not occur when you use Navigator version 6.0.

RESOLUTION

To resolve this issue, use either of the following methods:
  • Upgrade to Navigator version 6.0 or later. For more information about how to obtain the latest version of Netscape, visit the following Netscape Web site: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
  • Use Microsoft Internet Explorer to join the conference. To download the latest version of Internet Explorer, visit the following Microsoft Windows Update Web site:

WORKAROUND

You may be able to work around this issue if you reload or refresh the page. Press F5 to refresh the page.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MinorLast Reviewed:4/29/2003
Keywords:kbbug kberrmsg kbnofix KB330326