The AutoRun feature or the AutoPlay feature does not work when you insert a CD-ROM in the drive (330135)

RESOLUTION

1. If Easy CD Creator is not installed on your computer, go to step 3. If Easy CD Creator is installed in your computer, remove Easy CD Creator.
2. Test to determine whether the issue is resolved. If the issue is resolved, do not complete the remaining steps. If the issue is not resolved, go to step 3.
3. Make sure that the AutoPlay feature is turned on. To do this, follow these steps.
   
   Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
   1. Click Start, and then click Run.
   2. Type regedit, and then click OK.
   3. Locate and then click the following registry subkey:

      HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\CDRom

   4. Do one of the following:
      • If the value for Autorun is 1, go to step 3-e.
      • If the value for Autorun is 0, right-click Autorun, and then click Modify. In the Value data box, type 1, and then click OK.
   5. Locate and then click the following subkey:

      HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

   6. Look at the value of the NoDriveTypeAutoRun entry. A value of 0xb5 turns off the AutoRun feature for CD-ROMs. To turn on the AutoRun feature, right-click NoDriveTypeAutoRun, click Modify, type 91 in the Value data box, select Hexadecimal, and then click OK.
   7. Quit Registry Editor.
4. Verify that the Restrict CD-ROM access to locally logged on user only option is not turned on.
   1. Click Start, click Run, in the Open box, type regedit, and then click OK.
   2. Locate and then click the following registry subkey:

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

   3. In the right pane, under Data, if the value for allocatecdroms is 0, go to step 5.
   4. In the right pane, under Data, if the value for allocatecdroms is 1, right-click allocatecdroms, and then click Modify.
   5. In the Value data box, type 0, and then click OK.
   6. Quit Registry Editor.
5. If AutoRun is turned on in the registry, make sure that your CD-ROM driver is current:
   1. Click Start, right-click My Computer, and then click Properties.
   2. On the Hardware tab, click Device Manager.
   3. In Device Manager, expand DVD/CD-ROM drives, and then right-click the CD-ROM drive that you want to update. Click Update Driver to start the Hardware Update Wizard, and then follow the instructions that appear on the screen to install the latest driver for your CD-ROM drive.
6. Test to determine whether the issue is resolved. If the issue is resolved, do not complete the remaining step. If the issue is not resolved, go to step 6.
7. Check the Microsoft Hardware Compatibility List to determine whether your CD-ROM drive is compatible with Microsoft Windows XP. To do this, visit the following Microsoft Web site:

   http://www.microsoft.com/hwdq/hcl/search.asp

   If your CD-ROM drive is not compatible with Windows XP, replace the CD-ROM drive with a compatible model.