The MessageID tab is missing when you view the properties of a message in Outlook (330104)


The information in this article applies to:

  • Microsoft Exchange 2000 Server
  • Microsoft Exchange 2000 Enterprise Server
This article was previously published under Q330104

SYMPTOMS

When you open an e-mail message in Microsoft Outlook and view its properties (on the File menu, click Properties), the Message ID tab may be missing.

CAUSE

This issue may occur if the message is received from a foreign X.400 messaging system by using the X.400 Connector.

RESOLUTION

Cumulative Patch Information

To resolve this problem, obtain the March 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

813840 XGEN: March 2003 Exchange 2000 Server Post-Service Pack 3 Rollup

Hotfix Information

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The Global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
 Date         Time     Version        Size      File name
------------------------------------------------------------
31-Oct-2002  21:53      6.0.6355.0  3,915,776   Cdoex.dll
31-Oct-2002  21:53      6.0.6355.0  3,567,616   Excdo.dll
31-Oct-2002  20:48      6.0.6355.0    258,048   Exmime.dll
31-Oct-2002  21:35      6.0.6355.0  1,691,648   Exoledb.dll
31-Oct-2002  19:18      6.0.6355.0  2,256,896   Mdbmsg.dll
31-Oct-2002  18:54      6.0.6355.0     32,768   Mdbrole.dll
31-Oct-2002  20:47      6.0.6355.0  4,587,520   Store.exe
Note Because of file dependencies, this update requires Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

301378 How to Obtain the Latest Exchange 2000 Server Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:1/26/2006
Keywords:kbHotfixServer kbQFE kbQFE kbbug kbExchange2000preSP4fix kbfix KB330104
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