RESOLUTION
A supported fix is now available
from Microsoft, but it is only intended to correct the problem that is
described in this article. Apply it only to computers that are experiencing
this specific problem. This fix may receive additional testing. Therefore, if
you are not severely affected by this problem, Microsoft recommends that you
wait for the next Windows 2000 service pack that contains this hotfix.
To
resolve this problem immediately, contact Microsoft Product Support Services to
obtain the fix. For a complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the following Microsoft Web
site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The typical support costs
will apply to additional support questions and issues that do not qualify for
the specific update in question.
The English version of
this fix has the file attributes (or later) that are listed in the following
table. The dates and times for these files are listed in coordinated universal
time (UTC). When you view the file information, it is converted to local time.
To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
----------------------------------------------------------
15-Oct-2002 08:37 5.0.2195.5265 42,256 Basesrv.dll
15-Oct-2002 08:37 5.0.2195.5907 222,992 Gdi32.dll
15-Oct-2002 08:37 5.0.2195.6079 708,880 Kernel32.dll
15-Oct-2002 08:37 5.0.2195.6090 332,560 Msgina.dll
15-Oct-2002 08:37 5.0.2195.6063 380,176 User32.dll
15-Oct-2002 08:37 5.0.2195.6085 370,448 Userenv.dll
15-Oct-2002 08:35 5.0.2195.6090 1,643,216 Win32k.sys
12-Sep-2002 04:50 5.0.2195.6056 179,472 Winlogon.exe
15-Oct-2002 08:37 5.0.2195.5935 243,472 Winsrv.dll
15-Oct-2002 08:37 5.0.2195.6079 708,880 Kernel32.dll
15-Oct-2002 08:37 5.0.2195.6090 1,643,216 Win32k.sys
15-Oct-2002 08:37 5.0.2195.5935 243,472 Winsrv.dll