RESOLUTION
A supported fix is now available from Microsoft, but it is
only intended to correct the problem described in this article. Only apply it
to systems that are experiencing this specific problem. This fix may receive
additional testing to further ensure product quality. Therefore, if you are not
severely affected by this problem, Microsoft recommends that you wait for the
next P1 that contains this hotfix.
To resolve this problem immediately,
contact Microsoft Product Support Services to obtain the fix. For a complete
list of Microsoft Product Support Services phone numbers and information about
support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
The English version of this fix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
09/19/2002 01:59 8.0.477.0 344,644 bytes Msxaserv.dll
NOTE: Because of file dependencies, the most recent hotfix or feature
that contains the files may also contain additional files.