RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
-----------------------------------------------------------------------
21-Oct-2002 18:57 5.1.2600.27 1,458,800 Q329994_w2k_sp4_x86_en.exe
After the hotfix is installed, the following files will have the listed attributes or later:
Date Time Version Size File name
-----------------------------------------------------
21-Oct-2002 15:29 5.0.0.759 280,336 Mq1repl.dll
21-Oct-2002 14:38 5.0.0.759 14,096 Mq1sync.exe
27-Aug-2002 17:54 5.0.0.756 74,832 Mqac.sys
21-Oct-2002 15:29 5.0.0.757 215,312 Mqads.dll
26-Aug-2002 20:35 5.0.0.756 21,776 Mqbkup.exe
21-Oct-2002 15:29 5.0.0.750 76,560 Mqdscli.dll
21-Oct-2002 15:29 5.0.0.735 41,744 Mqdssrv.dll
21-Oct-2002 14:38 5.0.0.759 98,064 Mqmig.exe
21-Oct-2002 15:29 5.0.0.759 265,488 Mqmigrat.dll
21-Oct-2002 15:29 5.0.0.740 222,480 Mqoa.dll
21-Oct-2002 15:29 5.0.0.748 8,976 Mqperf.dll
21-Oct-2002 15:29 5.0.0.758 424,208 Mqqm.dll
21-Oct-2002 15:29 5.0.0.756 102,672 Mqrt.dll
21-Oct-2002 15:29 5.0.0.759 70,928 Mqsec.dll
21-Oct-2002 15:29 5.0.0.756 23,824 Mqupgrd.dll
21-Oct-2002 15:29 5.0.0.756 110,352 Mqutil.dll
21-Oct-2002 15:29 5.0.0.748 64,784 Msmq.cpl
17-Oct-2002 15:00 5.3.4.0 4,096 Spmsg.dll
17-Oct-2002 15:01 5.3.4.0 82,944 Spuninst.exe
01-Apr-2002 21:46 4,092 Eula.txt
17-Oct-2002 15:01 5.3.4.0 18,432 Spcustom.dll
17-Oct-2002 15:00 5.3.4.0 404,992 Update.exe
21-Oct-2002 17:58 38,554 Update.inf
21-Oct-2002 17:59 1,174 Update.ver