OL2000: Problems When You Click a Hyperlink in Outlook 2000 (329912)


The information in this article applies to:

  • Microsoft Outlook 2000
This article was previously published under Q329912

SYMPTOMS

When you click a hyperlink in Outlook 2000:
  • Microsoft Internet Explorer may start, and the Internet Explorer Address box may be empty.
  • A Locate Link Browser dialog box may appear.

RESOLUTION

To resolve this issue:
  1. Click Browse in the Locate Link Browser dialog box.
  2. In the Locate Link Browser dialog box, locate the Iexplore.exe file, click it, and then click Open. By default, this file is located in the c:\Program Files\Internet Explorer folder.

    NOTE: You may have to search your hard disk for this file.
  3. Test to determine if the issue is resolved. If the issue is resolved, do not complete the remaining steps. If the issue is not resolved, you may experience a new symptom in which two windows open. When this occurs, one window displays the correct link and one is empty. If you experience this new symptom, go to the next step.
  4. Double-click My Computer.
  5. On the Tools menu, click Folder Options.
  6. Click the File Types tab.
  7. Under Extension, locate the "N/A" entry, and then locate the "URL:HyperText Transfer Protocol" entry under File Types.
  8. Click Advanced.
  9. Under Actions, click Open.
  10. Click Set Default, and then click OK two times.
Modification Type:MinorLast Reviewed:1/7/2006
Keywords:kbprb kbui KB329912
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