"LSAOpenPolicySec Could Not Be Located" Error Message After You Apply the Q299687 Windows 2000 Security Hotfix (329875)
The information in this article applies to:
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional
- Microsoft Windows 2000 Server
This article was previously published under Q329875 SYMPTOMS After you apply the Q299687 Windows 2000 Security hotfix,
you may receive the following error message:
Services.exe The procedure entry point LSAOpenPolicySec could not be
located in Dynamic Link Library ADVAPI32.dll 60 seconds later, the
computer may automatically shut down. CAUSE This issue occurs if your installation of the Q299687
Windows 2000 Security hotfix is corrupted. RESOLUTION To resolve this issue, follow these steps:
- Start the computer by using the Windows 2000 Setup floppy
disks or the Windows 2000 CD-ROM. At the "Welcome to Setup" screen, press R to
repair, and then press C to start the Recovery Console.
- Enter the number for the Windows 2000 installation that you
want, and then type the Administrator account password.
- Type cd \winnt\system32, and then
press ENTER.
- Rename the following files by adding the .old file name
extension. For example, to rename the Advapi32.dll file, type ren
advapi32.dll advapi32.dll.old, and then press ENTER.
File name Date Time Size Version
-----------------------------------------------------------------
Advapi32.dll 6/21/2001 12:23a 355,088 5.0.2195.3737
Instlsa5.dll 6/21/2001 12:19a 519,440 5.0.2195.3738
Kdcsvc.dll 6/21/2001 12:23a 142,608 5.0.2195.3738
Kerberos.dll 6/13/2001 05:43p 209,008 5.0.2195.3738
Ksecdd.sys 5/29/2001 09:26a 69,456 5.0.2195.3649
Lsasrv.dll 6/13/2001 05:32p 501,520 5.0.2195.3738
Lsasrv.dll 6/13/2001 05:32p 501,520 5.0.2195.3738
Lsass.exe 6/13/2001 05:32p 33,552 5.0.2195.3738
Ntdsa.dll 6/21/2001 12:23a 909,072 5.0.2195.3758
Samsrv.dll 6/21/2001 12:23a 382,224 5.0.2195.3762
Scecli.dll 5/29/2001 09:53a 128,784 5.0.2195.3649
Scesrv.dll 5/30/2001 02:19a 299,792 5.0.2195.3649
- For each file listed in step 4, type the following command,
and then press ENTER:
copy \winnt\system32\$NtUninstallQ299687$\filename - Restart Windows, click Start, point to
Settings, click Control Panel, and then click
Add/Remove Programs.
- Click Windows 2000 Hotfix (Pre-SP3)[See Q299687 for
more information], and then click
Change/Remove.
- Follow the on-screen instructions to complete the removal
of the hotfix.
- Click the following link to download the Q299687 Windows
2000 Security hotfix:
http://www.microsoft.com/windows2000/downloads/security/q299687/default.asp - Make sure that no one is connected to the server, quit all
programs, and then stop all unnecessary services.
- Install the Q299687 hotfix by double-clicking the file that
you downloaded in step 9.
- Restart the server.
Modification Type: | Major | Last Reviewed: | 9/1/2006 |
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Keywords: | kberrmsg kbprb KB329875 |
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