RESOLUTION
Service pack information
Windows XP
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Windows 2000
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix information
Windows XP
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that you determine are at risk of attack. Evaluate your computer's physical accessibility, network and Internet connectivity, and other factors to determine the degree of risk to your computer. See the associated
Microsoft Security Bulletin to help determine the degree of risk. This fix may receive additional testing. If your computer is sufficiently at risk, Microsoft recommends that you apply this fix now. Otherwise, wait for the next Windows XP service pack that contains this fix.
To resolve this problem immediately, download the fix by following the instructions later in this article or contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Download informationThe following files are available for download from the Microsoft
Download Center:
Windows XP Professional and Windows XP Home EditionWindows XP 64-Bit Edition
Release Date: October 30, 2002
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
Installation information
You must restart your computer after you apply this update. This update supports the following Setup switches:
- /? Display the list of installation switches.
- /u Unattended mode.
- /f Force other programs to quit when the computer shuts down.
- /n Do not back up files for removal.
- /o Overwrite OEM files without prompting.
- /z Do not restart when installation is complete.
- /q Quiet mode (no user interaction).
- /l List installed hotfixes.
- /x Extracts the files without running Setup.
For example, the following command line installs the update without any user intervention and then does not force the computer to restart:
q329834_wxp_sp2_x86_enu /q /m /z
: Your computer is vulnerable until you restart it.
File information
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
The following files are installed in the %Windir%\System32\Drivers folder:
Windows XP Professional and Windows XP Home Edition
Date Time Version Size File name
------------------------------------------------------------------
01-Oct-2002 23:43 5.1.2600.101 46,208 Raspptp.sys (pre-SP1)
01-Oct-2002 22:52 5.1.2600.1129 46,208 Raspptp.sys (with SP1)
Windows XP 64-Bit Edition
Date Time Version Size File name
-------------------------------------------------------------------
01-Oct-2002 23:43 5.1.2600.101 165,888 Raspptp.sys (pre-SP1)
01-Oct-2002 22:52 5.1.2600.1128 166,528 Raspptp.sys (with SP1)
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Windows 2000
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that you determine are at risk of attack. Evaluate your computer's physical accessibility, network and Internet connectivity, and other factors to determine the degree of risk to your computer. See the associated
Microsoft Security Bulletin to help determine the degree of risk. This fix may receive additional testing. If your computer is sufficiently at risk, Microsoft recommends that you apply this fix now. Otherwise, wait for the next Windows 2000 service pack that contains this fix.
To resolve this problem immediately, download the fix by following the instructions later in this article or contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Download informationThe following file is available for download from the Microsoft Download Center:
Release Date: October 30, 2002
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
Installation information
Because of file dependencies, this update requires Windows 2000 Service Pack 1 (SP1), Windows 2000 Service Pack 2 (SP2), or Service Pack 3 (SP3). For additional information, click the article number below
to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
You must restart your computer after you apply this update. This update supports the following Setup switches:
- /? Display the list of installation switches.
- /u Unattended mode.
- /f Force other programs to quit when the computer shuts down.
- /n Do not back up files for removal.
- /o Overwrite OEM files without prompting.
- /z Do not restart when installation is complete.
- /q Quiet mode (no user interaction).
- /l List installed hotfixes.
- /x Extracts the files without running Setup.
For example, the following command line installs the update without any user intervention and then does not force the computer to restart:
q329834_w2k_sp4_x86_en /q /m /z
: Your computer is vulnerable until you restart it.
File information
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
The following file is installed in the %Windir%\System32\Drivers folder:
Date Time Version Size File name
------------------------------------------------------
01-Oct-2002 21:55 5.0.2195.6076 46,640 Raspptp.sys
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