Page alignment is lost when you print a long document to a dot-matrix printer (329752)



The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional

This article was previously published under Q329752

SYMPTOMS

When a form feed occurs as you print a long document with many pages to your dot-matrix printer, the printer may lose page alignment.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

WORKAROUND

To work around this problem, install a Microsoft Windows NT 4.0 supported Rasdd.dll-based printer driver for your dot-matrix printer.

For additional information about Windows NT 4.0 Rasdd.dll-based printer drivers, click the following article number to view the article in the Microsoft Knowledge Base:

141302 Windows NT Print Driver Architecture

For additional information about how to remove and reinstall a printer driver, click the following article number to view the article in the Microsoft Knowledge Base:

135406 Steps to Manually Remove and Reinstall a Printer Driver

For information about how to contact your dot-matrix printer manufacturer for a Windows NT 4.0 supported Rasdd.dll-based printer driver, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows XP Service Pack 2.

Modification Type:MajorLast Reviewed:8/25/2004
Keywords:ATdownload kbWinXPsp2fix kbprb kbbug KB329752