RESOLUTION
Service Pack Information
This problem is corrected in Project 2002 Service Pack
1.
To resolve this problem, obtain the latest
service pack for Project 2002. For additional information, click the following
article number to view the article in the Microsoft Knowledge Base:
867829 How to obtain the latest Microsoft Project 2002 service pack
Hotfix Information
A supported fix is
now available from Microsoft, but it is only intended to correct the problem
that is described in this article. Apply it only to computers that are
experiencing this specific problem. This fix may receive additional testing.
Therefore, if you are not severely affected by this problem, Microsoft
recommends that you wait for the next Microsoft Project 2002 service release
that contains this hotfix.
To resolve this problem immediately, contact
Microsoft Product Support Services to obtain the fix. For a complete list of
Microsoft Product Support Services phone numbers and information about support
costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The typical support costs
will apply to additional support questions and issues that do not qualify for
the specific update in question.
The English version of
this fix has the file attributes (or later) that are listed in the following
table. The dates and times for these files are listed in coordinated universal
time (UTC). When you view the file information, it is converted to local time.
To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.:
Date Time Size File name
------------------------------------------------
23-Sept-2002 22:45:30 8,863,744 Project10.msp
After the hotfix is installed, the following files will have the
listed attributes or later:
Date Time Version Size File name
-------------------------------------------------------------
22-May-2002 15:37:55 10.0.4109.0 7,446,528 Owc10.dll
23-Sep-2002 21:44:30 10.0.2002.923 913,408 Pj10od10.dll
16-Sep-2002 18:12:08 10.0.2002.916 4,112,384 Pjoledb.dll