FIX: Search of Multiple Catalogs Simultaneously Produces Zero Results (329731)



The information in this article applies to:

  • Microsoft Commerce Server 2002 SP1

This article was previously published under Q329731

SYMPTOMS

When you use a search call that contains both a SQL clause and a Free Text phrase to search for a multilanguage property, the catalog manager search fails.

CAUSE

This problem occurs because the stored procedure that implements the search operation performs an incorrect join.

WORKAROUND

To work around this problem, do not use catalogue search operations for multilanguage properties.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Commerce Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date          Time    Size      File name
   -------------------------------------------------
   25-Sep-2002   17:46   602,385   CatalogCreate.sql
				

STATUS

Microsoft has confirmed that this is a problem in Commerce Server 2002.

MORE INFORMATION

Steps to Reproduce the Behavior

To reproduce the problem, run a full text catalogue search that has the following options:
  • PropertySearch on a multilanguage property

    -and-
  • eClassTypesRequired contains the ProductFamilyForVariants bit set

Modification Type:MinorLast Reviewed:10/11/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbQFE KB329731