Windows Cannot Determine the User or Computer Name (329708)
The information in this article applies to:
- Microsoft Windows 2000 Server
This article was previously published under Q329708 SYMPTOMS On a Windows 2000 domain controller, the Event Viewer
application log may log the following event: Event Type:
Error Event Source: Userenv Event Category: None Event ID:
1000
User: NT AUTHORITY\SYSTEM Computer:
Computername Description: Windows cannot
determine the user or computer name. Return value (1722). The Event
Viewer system log may log either of the following events
Event Type: Error Event Source: NETLOGON Event Category: None
Event ID: 5788
User: N/A Computer:
Computername Description: Attempt to
update HOST Service Principal Names (SPNs) of the computer object in
Active Directory failed. The updated values were
UNAVAILABLE and
UNAVAILABLE. The following error occurred:
Could not find the domain controller for this domain. Data:
0000: 74 07 00 00 t... -or- Event Type:
Error Event Source: NETLOGON Event Category: None Event ID:
5789
User: N/A Computer:
Computername Description: Attempt to
update DNS Host Name of the computer object in Active Directory failed.
The updated value was
ComputernameDomain . The
following error occurred: Could not find the domain controller for this
domain. where Computername is the name of
a computer that is logged on to the domain (the computer may be logged on to
the domain by using cached credentials). CAUSE This issue may occur if the computer account for the
computer listed is corrupted. RESOLUTION To resolve this issue, join the computer to a workgroup
named WORKGROUP, and then restart the computer. Rejoin the computer to the
domain, and then restart the computer again.
Modification Type: | Minor | Last Reviewed: | 4/29/2003 |
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Keywords: | kberrmsg kbprb KB329708 |
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