The space between the first and the last name of the user name is removed when you set up an IMAP account in Outlook 2002 (329691)


The information in this article applies to:

  • Microsoft Outlook 2002 Service Pack 2 (SP-2)
This article was previously published under Q329691

SYMPTOMS

If you set up an IMAP account and type a user name with a space between the first name and the last name in the logon information in Microsoft Outlook 2002, the space between the first name and the last name of the user name is removed.

For example, if you type "John Smith," the user name appears as "JohnSmith."

RESOLUTION

Service Pack Information

This problem is corrected in Office XP Service Pack 3.

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 How to obtain the latest Office XP Service Pack

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time    Size       File name
   ---------------------------------------------
   12-Nov-2002  04:40       1,804  Hotfix.txt
   12-Nov-2002  00:24   2,287,332  Outlook.msp
   12-Nov-2002  01:59   5,154,032  Outlookff.msp
   12-Nov-2002  00:41       6,657  Readme.txt
After the hotfix is installed, the global version of this fix will have the file attributes (or later) that are listed in the following table: 
   Date         Time   Version        Size        File name
   -----------------------------------------------------------
   13-Sep-2002  04:51  10.0.4510.0       113,224  Emablt32.dll
   19-Sep-2002  22:22  10.0.4517.0       199,240  Emsabp32.dll
   19-Sep-2002  22:22  10.0.4517.0       129,608  Emsui32.dll
   23-Aug-2002  23:58  10.0.4420.0       854,600  Msmapi32.dll
   13-Sep-2002  04:52  10.0.4510.0       531,016  Mspst32.dll
   09-Aug-2002  04:21  10.0.4406.0       735,816  Outex.dll
   06-Sep-2002  23:18  10.0.4503.0     1,972,808  Outllibr.dll
   08-Nov-2002  22:46  10.0.4705.0       338,504  Pstprx32.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

This problem was first corrected in Office XP Service Pack 3.
Modification Type:MinorLast Reviewed:7/28/2006
Keywords:kbQFE KBHotfixServer kbbug kbfix kbOfficeXPPreSP2fix kbOfficeXPsp2fix KB329691
©2004 Microsoft Corporation. All rights reserved.