SYMPTOMS
When you try to perform a read operation across the network from a Microsoft Windows NT 4.0-based computer, you may receive the following Stop error message:
Stop: 0x0000001E
(c000009a 801060b0 000070cf 00000000)
Note When the problem that this article fixes occurs, the arguments in the Stop error message may vary, but the first argument is always c000009a.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
You must have Microsoft Windows NT 4.0 Service Pack 6a installed on your computer to install this hotfix.
Restart requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Windows NT Server 4.0
Date Time Version Size File name Platform
----------------------------------------------------------------
10-Oct-2002 00:26 4.0.1381.7198 509,776 Rdr.sys Alpha
09-Oct-2002 21:30 4.0.1381.7198 266,224 Rdr.sys x86
Windows NT Terminal Server 4.0
Date Time Version Size File name Platform
----------------------------------------------------------------
10-Oct-2002 00:28 4.0.1381.33543 267,824 Rdr.sys x86