XADM: ASP Pages Stop Responding When the Program Logs On to MAPI Public Folders (329672)


The information in this article applies to:

  • Microsoft Exchange 2000 Server
This article was previously published under Q329672

SYMPTOMS

Under stress, some Active Server Pages (ASP) pages in a program that is running on a Microsoft Internet Information Services (IIS)-based server may stop responding (hang). The behavior occurs during a MAPI logon. When the pages stop responding, you cannot restart IIS by using the Services tool in Control Panel.

CAUSE

This problem occurs because the MAPI logon threads enter a deadlock situation.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

STATUS

Microsoft has confirmed that this is a problem in Exchange 2000. This problem was first corrected in Exchange 2000 Service Pack 3.
Modification Type:MinorLast Reviewed:6/5/2003
Keywords:kbbug kbExchange2000sp3fix kbfix KB329672
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