XADM: Stores Do Not Mount After You Change the System Path Location to the Root Folder of a Drive (329602)


The information in this article applies to:

  • Microsoft Exchange 2000 Server
This article was previously published under Q329602

SYMPTOMS

If you change the system path location of a storage group to the root folder of a drive, Exchange may not be able to mount the store, and you may receive the following error message:
An internal processing error has occurred. Try restarting the Exchange System Manager or the Microsoft Exchange Information Store Service, or both.

ID MO: c1041724

Exchange System Manager

WORKAROUND

To work around this problem, use a location other than the root folder of a drive for the system path location. Note that the default folder for the system path is the drive_letter:\Program Files\Exchsrvr\Mdbdata folder, where drive_letter is the boot drive.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:6/13/2003
Keywords:kbbug kberrmsg kbpending KB329602
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