OL2002: Default Print Style Is Set to Memo When You Print from an IMAP Folder (329447)

RESOLUTION

Service Pack Information

This problem is corrected in Microsoft Office XP Service Pack 3.

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

Hotfix Information

A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Office XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. Note Before you install the fix described in this article, you must have Office XP Service Pack 2 (SP2) installed. For additional information about how to install Office XP SP2, click the following article number to view the article in the Microsoft Knowledge Base:

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   18-Nov-2002  01:14                  2,278,124  Outlook.msp
   18-Nov-2002  02:45                  5,138,164  Outlookff.msp
				

After the hotfix is installed, the global version of this fix will have the file attributes (or later) that are listed in the following table:

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   19-Sep-2002  21:23  10.0.4517.0       105,032  Envelope.dll     
   11-Oct-2002  22:14  10.0.4608.0       346,696  Exsec32.dll
   09-Aug-2002  03:22  10.0.4406.0       137,800  Impmail.dll      
   15-Nov-2002  01:14  10.0.4712.0       539,208  Outlcm.dll       
   15-Nov-2002  01:14  10.0.4712.0     6,314,568  Outllib.dll      
   11-Oct-2002  22:14  10.0.4608.0        92,744  Outlmime.dll     
   13-Sep-2002  03:52  10.0.4510.0        47,688  Outlook.exe      
   08-Nov-2002  21:47  10.0.4705.0       121,416  Outlph.dll