SYMPTOMS
Concurrent SQL Mail activity can result in exception access
violations.
The following stack traces may appear in the SQL Server
error log:
* Short Stack Dump
* 77F821E1 Module(ntdll+000021E1) (NtSetInformationThread+00000005)
* 77E11CCA Module(USER32+00001CCA) (UserRegisterWowHandlers+00000220)
* 77E183F1 Module(USER32+000083F1) (CharPrevA+00000010)
* 7E816608 Module(UNKNOWN+00000000)
* 36353038 Module(UNKNOWN+00000000)
* 34393430 Module(UNKNOWN+00000000)
* Short Stack Dump
* 05A962B8 Module(MSMAPI32+000262B8) (MAPIOpenFormMgr+00000ED6)
* 05C32658 Module(UNKNOWN+00000000)
* Short Stack Dump
* 05A7FF71 Module(MSMAPI32+0002FF71) (FBadEntryList+000000B3)
* 15FF0824 Module(UNKNOWN+00000000)
* 3053414C Module(UNKNOWN+00000000)
* 0014BD26 Module(UNKNOWN+00000000)
* 35393730 Module(UNKNOWN+00000000)
RESOLUTION
To resolve this problem, obtain the latest
service pack for Microsoft SQL Server 2000. For additional information, click
the following article number to view the article in the Microsoft Knowledge
Base:
290211 INF: How To Obtain the Latest SQL Server 2000 Service Pack
NOTE: The following hotfix was created before the release of Microsoft
SQL Server 2000 Service Pack 3.
The English version of this fix has
the file attributes (or later) that are listed in the following table. The
dates and times for these files are listed in coordinated universal time (UTC).
When you view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------------
09/07/2002 17:47:02 2000.80.687.0 172,600 bytes Sqlmap70.dll
NOTE: Because of file dependencies, the most recent hotfix or feature
that contains the files may also contain additional
files.
IMPORTANT: This article contains information about modifying the registry.
Before you modify the registry, make sure to back it up and make sure that you
understand how to restore the registry if a problem occurs. For information
about how to back up, restore, and edit the registry, click the following
article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
This fix works with a registry entry,
MAPI_NO_MAIL_flag. If you turn on MAPI_NO_MAIL_flag, you might avoid the access
violations. To add and to turn on the MAPI_NO_MAIL_flag registry entry, use
Regedt32.exe and locate this registry key:
For a computer with an
instance of SQL Server:
HKEY_LOCAL_MACHINE\Software\Microsoft\Microsoft SQL Server\<Instance Name>\MSSQLServer
For a computer with a default instance:
HKEY_LOCAL_MACHINE\Software\Microsoft\MSSQLServer\MSSQLServer
Under the MSSQLServer key, add a DWORD value, and
then name it MAPI_NO_MAIL_flag. Set its value data to 1.