OL2002: The Program That Creates or Configures MAPI Profiles Programmatically Quits Unexpectedly (329295)

RESOLUTION

Service Pack Information

This problem is corrected in Microsoft Office XP Service Pack 3.

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

Hotfix Information

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Office XP service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.



The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Size       File name
   -------------------------------------------------
   21-Sep-2002  18:26      1,804  Hotfix.txt
   20-Sep-2002  23:44    178,688  Olkintl.msp
   20-Sep-2002  23:45  1,811,968  Olkintl_admin.msp
   20-Sep-2002  23:44      3,210  Readme.txt

				

After the hotfix is installed, the following files will have the listed attributes or later:

   Date         Time   Version         Size       File name     
   -----------------------------------------------------------
   13-Sep-2002  03:51  10.0.4510.0       113,224  Emablt32.dll     
   19-Sep-2002  21:22  10.0.4517.0       199,240  Emsabp32.dll     
   19-Sep-2002  21:22  10.0.4517.0       129,608  Emsui32.dll      
   23-Aug-2002  22:58  10.0.4420.0       854,600  Msmapi32.dll     
   13-Sep-2002  03:52  10.0.4510.0       531,016  Mspst32.dll      
   09-Aug-2002  03:21  10.0.4406.0       735,816  Outex.dll        
   06-Sep-2002  22:18  10.0.4503.0     1,972,808  Outllibr.dll     
   09-Aug-2002  03:21  10.0.4406.0       338,504  Pstprx32.dll     
				

This fix is also available in the following languages:

• French
• Spanish
• German