SYMPTOMS
In Outlook 2002, AutoArchive may not be correctly disabled
when you set the DoAging=0 policy. If you follow the instructions in the
article 258277: "XCLN: How to Disable AutoArchive and Personal Folders" to
disable autoarchiving of the personal folders file (.pst), the following are
disabled if the
DisablePST registry key is set to
1:
- Autoarchiving of PST files.
- Creation of new PST files from the File
menu.
However, the steps do not disable the following:
- Creating a new PST file by modifying or creating a new
e-mail account.
- Opening a PST file.
After you install Microsoft Office XP and apply the hotfix from
article 323244 or any hotfix that inherits article 323244, it also disables
creation of new PSTs from the following locations:
- Creating a new PST file by modifying or creating a new
e-mail account.
- Creation of new PST files from the File
menu.
If you used the
DisablePST registry key to disable AutoArchiving, the PST behavior has
changed.
RESOLUTION
Service Pack Information
This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP Service Pack
Hotfix Information
WARNING: If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own risk.
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Office XP service
pack that contains this hotfix.
To resolve this problem immediately,
contact Microsoft Product Support Services to obtain the fix. For a complete
list of Microsoft Product Support Services phone numbers and information about
support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
The English version of this fix should have the
following file attributes or later:
Date Time Size File name
---------------------------------------------------
01-OCT-2002 15:44:08 2,266,020 Outlook.msp
01-OCT-2002 16:33:07 4,142,080 Outlook_admin.msp
After the hotfix is installed, the English version of this fix
will have the file attributes (or later) that are listed in the following
table. The dates and times for these files are listed in coordinated universal
time (UTC). When you view the file information, it is converted to local time.
To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
-----------------------------------------------------------
08-Aug-2002 20:22:19 10.0.4406.0 137,800 Impmail.dll
08-Aug-2002 20:22:29 10.0.4406.0 121,416 Outlph.dll
16-Aug-2002 14:05:14 10.0.4413.0 346,696 Exsec32.dll
12-Sep-2002 20:52:33 10.0.4510.0 539,208 Outlcm.dll
12-Sep-2002 20:52:39 10.0.4510.0 92,744 Outlmime.dll
12-Sep-2002 20:52:41 10.0.4510.0 47,688 Outlook.exe
19-Sep-2002 14:23:05 10.0.4517.0 105,032 Envelope.dll
27-Sep-2002 17:47:30 10.0.4524.0 6,314,568 Outllib.dll
After you apply this hotfix, you can disable all PST
file functions including Auto Archive:
Follow these steps, and then quit Registry Editor:
- Click Start, click Run,
type regedit, and then click OK.
- Locate and then click the following key in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\10.0\Outlook\DisablePST
- On the Edit menu, click
Modify.
- Type 1, and then press ENTER.
However, after you complete these steps, you
cannot create PST files. To only disable the AutoArchive feature of
Outlook: Follow these steps, and then quit Registry Editor:
- Click Start, click Run,
type regedit, and then click OK.
- Locate and then click the following key in the registry:
HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Office\10.0\Outlook\Preferences
- On the Edit menu, point to
New, and then click DWORD value.
- Type DoAging, and then press
ENTER.
- On the Edit menu, click
Modify.
- Type 0, and then click
OK.
After you create the
DoAging registry key and set its value to
0, the following Autoarchive features are disabled:
- Automatic AutoArchiving after a set number of days.
- The AutoArchive choice under
Mailbox Cleanup.
- The Autoarchive tab for theFolder
Properties that are available for each folder in your
mailbox.
By setting the
DoAging registry key value to
1, these features are enabled. To enable these features:
Follow these steps, and then quit Registry Editor:
- Click Start, click Run,
type regedit, and then click OK.
- Locate and then click the following key in the registry:
HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Office\10.0\Outlook\Preferences\DoAging
- On the Edit menu, click
Modify.
- Type 1, and then press ENTER.
This fix is a post-Office XP Service Pack 2 (SP-2) fix. To install
the fix, you must have Office XP SP-2 installed. For additional information
about Office XP SP-2, click the following article number to see the article in
the Microsoft Knowledge Base:
325671 OFFXP: Overview of the Office XP Service Pack 2
Additionally, you may have to install Windows Installer 2.0 to
install this fix. For additional information about the Windows Installer
requirement for post-Office XP SP-2 fixes, click the following article number
to see the article in the Microsoft Knowledge Base:
330537 OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0