"Service Pack 1 Setup Canceled" Error Message When You Install Windows XP SP1 (329261)


The information in this article applies to:

  • Microsoft Windows XP Professional SP1
  • Microsoft Windows XP Home Edition SP1
This article was previously published under Q329261

SYMPTOMS

When you try to install Windows XP Service Pack 1 (SP1), you may receive the following error message:
Service Pack 1 Setup Error
Service Pack 1 Setup canceled.
Then, the installation process quits, and a message similar to the following may appear in the SP1 installation log:
Service Pack started with following command line:
***
InstallFromFunction call in inf section "BuildType.DirId" failed.
***
Failed Deleting C:\WINDOWS\system32\jvminst.tmp 2
***
Service Pack 1 Setup canceled.
***
NOTE: To view the SP1 installation log, open the following log file in a text editor, such as Notepad:

%systemroot%\svcpack.log

CAUSE

This issue may occur if the Licdll.dll or Regwizc.dll files are unregistered. Microsoft has confirmed that the XP-AntiSpy program unregisters these Windows files and causes this problem. XP-AntiSpy is a freeware program that can disable features in Windows XP, including the Automatic Updates feature. If you use the XP-AntiSpy program to disable Windows XP features, you may not be able to install Windows XP SP1.

RESOLUTION

To resolve this issue, follow these steps:
  1. Click Start, and then click Run.
  2. In the Open box, type regsvr32.exe licdll.dll, and then click OK.
  3. You should receive the following message:

    DllRegisterServer in licdll.dll succeeded.

  4. Click OK.
  5. Click Start, and then click Run.
  6. In the Open box, type regsvr32.exe regwizc.dll, and then click OK.
  7. You should receive the following message:

    DllRegisterServer in regwizc.dll succeeded.

  8. Click OK, and then continue with the installation of SP1.
NOTE: You can safely use this procedure to resolve this issue even if XP-AntiSpy is not installed on your computer.

MORE INFORMATION

For additional information about how to obtain Windows XP SP1, click the article number below to view the article in the Microsoft Knowledge Base:

322389 How to Obtain the Latest Windows XP Service Pack

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:10/25/2002
Keywords:kberrmsg kbprb KB329261
©2002 Microsoft Corporation. All rights reserved.