Computer is slow to start after you change the default UI to a different language (329202)

Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry

SYMPTOMS

When you run the Sysprep Mini-Setup wizard, if you change the default user interface (UI) from English to a language that localizes the word "administrator" in its Multilingual User Interface Pack (MUI) resources, the profiles for the three accounts that run in the system context (System. Local Service, Network Service) are no longer synchronized. The System profile (S-1-5-18) uses the localized UI but the Network Service profile (S-1-5-20) and the Local Service profile (S-1-5-19) are still in English. When Lsass.exe impersonates these service accounts, the inconsistency causes the computer to take up to 10 minutes to start and many services do not start.

Microsoft Windows may stop responding on multiprocessor computers during startup when the Preparing Network Connections windows is displayed.

NOTE: Languages that localize the word "administrator" include most European languages. Languages from East Asia do not localize this word.

RESOLUTION

Microsoft Windows XP

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version      Size      File name
   --------------------------------------------------
   28-Oct-2002 18:31  5.1.2600.11   122,368   Intl.cpl
   28-Oct-2002 18:31  5.1.2600.11   939,520   Syssetup.dll

WORKAROUND

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To work around this problem in Windows XP and in Microsoft Windows Server 2003, follow these steps:

Start Registry Editor.
Locate and then click the following registry setting: HKEY_USERS\S-1-5-18\Control Panel\Desktop
Note the value of the MultiUiLanguageID registry key.
Change the value of the MultiUiLanguageID registry key in the following registry settings to match the value that you noted in step 3:
- HKEY_USERS\S-1-5-19\Control Panel\Desktop
- HKEY_USERS\S-1-5-20\Control Panel\Desktop
Quit Registry Editor.
Restart the computer.

After you complete this procedure, the computer starts much faster and the services start successfully.