CAUSE
This problem may occur with some screen savers if the
On resume, password protect option is turned on and if the DisableCAD registry entry is enabled.
Note The DisableCAD entry is a DWORD value that is located in the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.Windows XP, 32-bit versions
Date Time Version Size File name
--------------------------------------------------------------
17-Dec-2002 20:32 5.3.5.0 24,576 Xpsp1hfm.exe
20-Dec-2002 17:24 5.1.2600.109 430,080 Winlogon.exe
23-Dec-2002 18:27 5.1.2600.1154 482,816 Winlogon.exe
Windows XP, 64-bit versions
Date Time Version Size File name
--------------------------------------------------------------
23-Oct-2002 15:37 5.3.5.0 59,904 Xpsp1hfm.exe IA-64
20-Dec-2002 17:20 5.1.2600.109 638,464 Winlogon.exe IA-64
20-Dec-2002 23:03 5.1.2600.1154 646,656 Winlogon.exe IA-64