Incorrect Knowledge Base Article Number in SP_KB_NUMBER Entry in the Windows 2000 SP3 Update.inf File (329135)
The information in this article applies to:
- Microsoft Windows 2000 Professional SP3
- Microsoft Windows 2000 Server SP3
- Microsoft Windows 2000 Advanced Server SP3
This article was previously published under Q329135 IMPORTANT: This article contains information about modifying the registry.
Before you modify the registry, make sure to back it up and make sure that you
understand how to restore the registry if a problem occurs. For information
about how to back up, restore, and edit the registry, click the following
article number to view the article in the Microsoft Knowledge Base: 256986 Description of the Microsoft Windows Registry
SYMPTOMS The Update.inf file that is included in Windows 2000
Service Pack 3 (SP3) contains a reference to an incorrect Microsoft Knowledge
Base article number. The SP_KB_NUMBER entry in the [Strings] section of the
Update.inf file of a service pack refers to a Knowledge Base article number
that documents the fixes that are included in that service pack. The Update.inf
file in SP3 for Windows 2000 contains the following incorrect entry: Q282522 documents the fixes that are
included Windows 2000 Service Pack 2 (SP2). The correct article number in the
Knowledge Base that documents the fixes that are contained in SP3 for Windows
2000 is Q320853. RESOLUTIONTo resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
WORKAROUNDWARNING: If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own
risk. NOTE: The incorrect article number reference does not affect the
functionality of Windows 2000 SP3, and you can safely ignore it. To
work around this problem, and refer to the correct Knowledge Base article
number, use one of the following methods. Method 1: Edit the Registry If Windows 2000 SP3 is already installed on the computer, edit
the registry:
- Click Start, and then click
Run.
- In the Open box, type
regedit, and then click OK.
- Locate the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Windows 2000\SP3\Q282522 - Right-click the registry key that you located in step 3,
and then click Rename.
- Type Q320853, and then press
ENTER.
- Quit Registry Editor.
Method 2: Modify the Update.inf File If you have not yet installed Windows 2000 SP3, modify the
Update.inf file to refer to the correct Knowledge Base article number, and then
install Windows 2000 SP3:
- Create a new folder to contain the service pack source
files.
- Extract the W2ksp3.exe file to the folder that you created
in step 1:
- Click Start, and then click
Run.
- In the Open box, type
cmd, and then click OK.
- At the command prompt, switch to the folder that
contains the W2ksp3.exe file, type w2ksp3.exe -x, and
then press ENTER.
- In the Choose Directory For Extracted
Files dialog box, click Browse, locate, and then
click the folder that you created in step 1, click OK, and
then click OK.
- In the Extraction Complete dialog box,
click OK.
- Use Windows Explorer to open the
MyFolder\I386\Update folder, where
MyFolder is the folder that you created in step
1.
- Double-click the Update.inf
file.
- Locate the following line in the [Strings] section of the
Update.inf file:
Change the line to the following:
- On the File menu, click
Save, and then click Exit.
- Install Windows 2000 SP3:
- Disable any real-time antivirus programs that are
running on the computer.
- Open the
MyFolder\I386\Update folder, where
MyFolder is the folder that you created in step 1,
and then double-click the Update.exe file.
- Follow the instructions that are displayed on the
screen to install Windows 2000 SP3.
- When the installation is complete, restart the
computer, and then restart the antivirus programs that you disabled.
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
Modification Type: | Minor | Last Reviewed: | 7/30/2003 |
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Keywords: | kbQFE kbWin2kSP4fix kbdocerr kbbug kbpending kbSetup KB329135 |
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