RESOLUTION
A
supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to
computers that are experiencing this specific problem.
To resolve this
problem, contact Microsoft Product Support Services to obtain the fix. For a
complete list of Microsoft Product Support Services phone numbers and
information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
The English language version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
-------------------------------------------------
23-Nov-2002 09:47 1,804 Hotfix.txt
08-Nov-2002 15:52 235,520 Olkintl.msp
08-Nov-2002 16:03 1,428,480 Olkintl_admin.msp
08-Nov-2002 16:02 2,981 Readme.txt
The Italian version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
----------------------------------------------
06-Dec-2002 05:46 36,864 Olkintl.msp
06-Dec-2002 05:50 212,992 Olkintl_admin.msp
06-Dec-2002 05:57 2,941 Readme.txt
The Spanish version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
-------------------------------------------
21-May-2003 01:15 1,454,080 Olkintlff.msp
21-May-2003 01:13 253,952 Olkintlop.msp
After the hotfix is installed, the following files will have the listed attributes or later.
For the English language:
Date Time Version Size File name
------------------------------------------------------------
30-Oct-2002 19:40 5.5.2656.94 720,144 Cdo.dll
30-Oct-2002 19:39 5.5.2656.94 813,328 Cdo.dll_0004
02-Nov-2002 08:16 5.5.3184.0 154,112 Emsabp32.dll_0005
26-Sep-2002 02:21 5.5.3182.0 131,344 Emsui32.dll_0005
10-Oct-2002 00:31 5.5.3183.0 540,944 Exsec32.dll_0005
23-Jul-2002 21:47 8.30.3173.0 782,608 Outex.dll
23-Jul-2002 21:41 9.0.6718.0 368,691 Pstprx32.dll_0002
For the Italian language:
Date Time Version Size File name
---------------------------------------------------------
03-Dec-2002 18:23 5.5.3183.0 549,136 Exsec32.dll_0005
For the Spanish language:
Date Time Version Size File name
------------------------------------------------------------
30-Oct-2002 19:06 5.5.2656.94 729,872 Cdo.dll
30-Oct-2002 19:06 5.5.2656.94 823,056 Cdo.dll_0004
13-May-2003 11:11 5.5.3189.0 154,112 Emsabp32.dll_0005
20-May-2003 13:39 5.5.3188.0 135,440 Emsui32.dll_0005
16-May-2003 10:31 5.5.3187.0 553,232 Exsec32.dll_0005
16-May-2003 10:31 9.0.0.7303 53,298 Olkfstub.dll
16-May-2003 10:31 8.30.3173.0 794,896 Outex.dll
16-May-2003 10:31 9.0.6718.0 372,787 Pstprx32.dll_0002