Blind carbon copy (Bcc) recipient information does not appear on archived messages in Exchange 2000 Server (329073)


The information in this article applies to:

  • Microsoft Exchange 2000 Server
This article was previously published under Q329073
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you use the archive sink for archiving message in and out of the exchange server and then later view those message copies, the recipient information contained on the Bcc (blind carbon copy) header of those messages does not appear.

Only the recipient information on the To and Cc headers of the message are preserved in the Exchange journal.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 

Date        Time   Version      Size         File name
------------------------------------------------------
10-2-2002  1:02p  6.0.6337.0           Archivesink.dll

Note Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

301378 How to Obtain the Latest Exchange 2000 Server Service Pack

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

MORE INFORMATION

This update contains a new version of the archive sink (Archivesink.dll). This new version exposes the following two archiving options:
  • With the first option you can archive the P1 stream of the message.
  • With the second option you can send all message properties including envelope, sender, and recipient information to a log file that is in XML format.
For each archived message, the following three archive files are now created:

Archive.eml
Archive.p1
Archive.xml

Archive.xml is the new file added with this hotfix update. This file contains all message properties, including the message sender and recipient. To install and configure the archive sink, follow these steps.WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
  1. Stop the SMTP service.

    To do this, type the following command from a command prompt, and then press ENTER:

    net stop smtpsvc

  2. From a command prompt, change to the Exchsrvr\bin folder, and then run the following command:

    cscript archivesink_setup.vbs install 1 c:\archivesink

  3. When the archive sink is installed, quit the command prompt.
  4. Click Start, click Run, type regedit in the Open box, and then click OK.
  5. Locate the following registry subkey:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\ArchiveSink\1

  6. On the Edit menu, point to New, and then click DWORD Value.
  7. In the New Value #1 box, type Enable Message Logging, and then press ENTER.
  8. Right-click Enable Message Logging, and then click Modify.
  9. In the Value data box, type 1, and then click OK.

    This provides XML-based logging and copies (dumps) the P1 stream to 1 (the binary P1 file).
  10. Quit Registry Editor.
  11. Start the SMTP service.

    To do this, type the following command from a command prompt, and then press ENTER:

    net start smtpsvc

Modification Type:MinorLast Reviewed:1/26/2006
Keywords:kbHotfixServer kbQFE kbprb kbQFE kbbug kbExchange2000preSP4fix kbfix KB329073
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