XADM: Out of Office Notifications Sent to Exchange Server 5.5 from Exchange 2000 Server SP3 Do Not Work as Expected (327968)

SYMPTOMS

When an out-of-office (OOF) notification message is sent from a mailbox on a server that is running Exchange 2000 Server Service Pack 3 (SP3) to a user on a server that is running Microsoft Exchange Server 5.5 (Exchange Server), the Exchange Server user does not receive the OOF message as expected. The OOF message is generated by the Exchange 2000 mailbox and passes through the categorizer, but the OOF message is silently dropped by Exchange 2000 before it is sent to the Exchange Server user.

RESOLUTION

Cumulative Patch Information

To resolve this problem, obtain the March 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

813840 XGEN: March 2003 Exchange 2000 Server Post-Service Pack 3 Rollup

Hotfix Information

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Component: Message transfer agent (MTA)

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version    Size       File name
   --------------------------------------------------
   20-Aug-2002  19:37  6.0.6315.0 1,798,144  Emsmta.exe

NOTE: Due to file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the article number below to view the article in the Microsoft Knowledge Base: