Error Message When You Try to Start a Content Source Update (327906)

SYMPTOMS

When you try to start a content source update for a content source, you may receive the following error message:

Update Failed

If you then click Click here for detailed log, you may receive the following error message:

Error fetching URL, (80041205 - Access is denied. Make sure the account used to access this URL is the correct account.)

You may not be able to crawl the default Web page correctly.

Note To perform a Content Source Update, open the Content Sources folder in the Management folder, right-click the content source that you want to update, and then click Start Full Update.

CAUSE

This problem may occur if an HREF anchor tag points to itself by using an anchor such as

href="#AnchorName"

For example, the problem may occur if a page that is named "Test.htm" contains HTML code that is similar to the following:

 <html>
<a href="#TEST">jump</a>
<br><br>
<a name="TEST">here</a>
</html>

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SharePoint Portal Server 2001 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Component:

The Japanese version of this fix should have the following file attributes or later:

   Date         Size     File name
   ---------------------------------
   10-Oct-2002  122,640  Q327906.exe

After the hotfix is installed, the following files will have the listed attributes or later:

   Version         File name
   --------------------------
   10.145.4629.35  Nlhtml.dll

NOTE: Because of file dependencies, this update requires Microsoft SharePoint Portal Server 2001 Service Pack 1. Service Pack 1.

Error Message When You Try to Start a Content Source Update (327906)

SYMPTOMS

CAUSE

RESOLUTION

STATUS