You cannot modify the details template for public folders in Exchange 2000 Server (327623)


The information in this article applies to:

  • Microsoft Exchange 2000 Server
  • Microsoft Exchange 2000 Server SP1
  • Microsoft Exchange 2000 Server SP2
  • Microsoft Exchange 2000 Server SP3
This article was previously published under Q327623

SYMPTOMS

When you view the Templates tab in the Public Folder Properties dialog box, the Add, Modify, and Remove buttons are unavailable (dimmed). You cannot add an item to the Public Folder details template.

CAUSE

This behavior occurs because the option to modify the Public Folder details template was unavailable when Microsoft Exchange 2000 Server was released.

RESOLUTION

Cumulative Patch Information

To resolve this problem, obtain the March 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

813840 March 2003 Exchange 2000 Server post-Service Pack 3 (S813840) rollup

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. Component: Exchange System Manager

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date         Time      Version       Size       File name
------------------------------------------------------------
23-Oct-2002  22:33     6.0.6349.0     69,632   Ccmproxy.dll
23-Oct-2002  22:32     6.0.6349.0  8,458,240   Exadmin.dll
23-Oct-2002  22:34     6.0.6349.0     73,728   Inproxy.dll
23-Oct-2002  22:34     6.0.6349.0  2,969,600   Mad.exe
23-Oct-2002  22:33     6.0.6349.0  4,644,864   Maildsmx.dll
23-Oct-2002  22:34     6.0.6349.0     77,824   Pcproxy.dll
01-Aug-2002  07:37     6.0.6300.1     84,480   Spuninst.exe
23-Oct-2002  22:34     6.0.6349.0     94,208   X400prox.dll

Note Because of file dependencies, this update requires Service Pack 3 (SP3) for Microsoft Exchange 2000 Server. To obtain SP3 for Exchange 2000 Server, visit the following Microsoft Web site:

http://www.microsoft.com/exchange/downloads/2000/SP3/default.asp

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.
Modification Type:MinorLast Reviewed:1/25/2006
Keywords:kbHotfixServer kbQFE kbExchange2000preSP4fix kbbug kbfix KB327623 kbAudITPRO
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