XADM: The Rule on the Public Folder Is Disabled If the Sender's From Address Is Blank; Fix Requires Exchange 2000 SP2 (327464)

SYMPTOMS

If you receive an e-mail request by means of Simple Mail Transfer Protocol (SMTP) with a blank From address ("From:<>") and you have a rule that is configured to send an automatic response on the public folder, the rule may be disabled on the public folder.

When a message comes to the public folder with a blank From address, an Event 1041 error message is logged in the Application event log:

Event Type: Error
Event Source: MSExchangeIS Public Store
Event Category: Rules
Event ID: 1041
Date: 6/21/2002
Time: 4:22:43 AM
User: N/A
Computer: name_of_the_Exchange_computer
Description:
The rule (1-274D4E) with sequence number 120 is being disabled due to errors encountered while applying the rule.

The public folder is Auto-Responders\name_of_the_public_folder Auto-Responder on database "First Storage Group\Public Folder Store (name_of_the_Exchange_computer)

For more information, click http://search.support.microsoft.com/search/?adv=1.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Component: Messaging Database (MDB)

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date          Time    Version       Size        File name
   ------------------------------------------------------------
   16-SEP-2002   10:22   6.0.5771.48   4,551,232   Store.exe
   16-SEP-2002   09:48   6.0.5771.48      70,144   Ccmproxy.dll
   16-SEP-2002   10:26   6.0.5771.48     676,352   Davex.dll
   16-SEP-2002   10:23   6.0.5771.48     131,648   Drviis.dll
   16-SEP-2002   10:23   6.0.5771.48     578,116   Dsaccess.dll
   16-SEP-2002   09:27   6.0.5771.48     180,736   Dscmsg.dll
   16-SEP-2002   10:26   6.0.5771.48   2,208,256   Ese.dll
   16-SEP-2002   10:26   6.0.5771.48      41,472   Eseperf.dll
   16-SEP-2002   10:26   6.0.5771.48       6,946   Eseperf.hxx
   16-SEP-2002   10:26   6.0.5771.48     388,673   Eseperf.ini
   16-SEP-2002   10:34   6.0.5771.48   3,518,976   Excdo.dll
   16-SEP-2002   10:23   6.0.5771.48      90,688   Eximap4.dll
   16-SEP-2002   09:48   6.0.5771.48   1,860,096   Exmgmt.exe
   16-SEP-2002   09:17   6.0.5771.48     172,544   Exnntp.dll
   16-SEP-2002   10:26   6.0.5771.48   1,688,064   Exoledb.dll
   16-SEP-2002   10:23   6.0.5771.48      33,344   Expop3.dll
   16-SEP-2002   10:23   6.0.5771.48      33,344   Exproto.dll
   16-SEP-2002   10:26   6.0.5771.48     209,408   Exprox.dll
   16-SEP-2002   09:19   6.0.5771.48     135,680   Exres.dll
   16-SEP-2002   10:27   6.0.5771.48     295,424   Exsmtp.dll
   16-SEP-2002   09:29   6.0.5771.48     717,312   Exsp.dll
   16-SEP-2002   09:48   6.0.5771.48   1,339,904   Exwmi.dll
   16-SEP-2002   09:29   6.0.5771.48      41,472   Febecfg.dll
   16-SEP-2002   10:23   6.0.5771.48      33,340   Iisif.dll
   16-SEP-2002   10:24   6.0.5771.48     131,648   Iisproto.dll
   16-SEP-2002   10:24   6.0.5771.48      62,016   Imap4be.dll
   16-SEP-2002   09:33   6.0.5771.48     320,000   Imap4evt.dll
   16-SEP-2002   09:30   6.0.5771.48     127,488   Imap4fe.dll
   16-SEP-2002   10:23   6.0.5771.48     127,552   Imap4svc.dll
   16-SEP-2002   09:48   6.0.5771.48      74,240   Inproxy.dll
   16-SEP-2002   10:23   6.0.5771.48      41,532   Jcb.dll
   16-SEP-2002   09:48   6.0.5771.48   2,949,632   Mad.exe
   16-SEP-2002   09:49   6.0.5771.48     782,848   Madmsg.dll
   16-SEP-2002   09:42   6.0.5771.48   2,249,216   Mdbmsg.dll
   16-SEP-2002   09:20   6.0.5771.48      33,280   Mdbrole.dll
   16-SEP-2002   09:49   6.0.5771.48     897,536   Mdbsz.dll
   16-SEP-2002   09:27   6.0.5771.48      82,432   Msgtrack.dll
   16-SEP-2002   09:17   6.0.5771.48     147,968   Nntpex.dll
   16-SEP-2002   09:49   6.0.5771.48      78,336   Pcproxy.dll
   16-SEP-2002   10:21   6.0.5771.48     377,412   Phatcat.dll
   16-SEP-2002   10:23   6.0.5771.48      37,440   Pop3be.dll
   16-SEP-2002   09:33   6.0.5771.48     303,616   Pop3evt.dll
   16-SEP-2002   09:30   6.0.5771.48      25,088   Pop3fe.dll
   16-SEP-2002   10:21   6.0.5771.48      74,304   Pop3svc.dll
   16-SEP-2002   09:33   6.0.5771.48     164,352   Protomsg.dll
   16-SEP-2002   09:17   6.0.5771.48      66,048   Tokenm.dll
   16-SEP-2002   09:49   6.0.5771.48      94,720   X400prox.dll

NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 2 (SP2).

XADM: The Rule on the Public Folder Is Disabled If the Sender's From Address Is Blank; Fix Requires Exchange 2000 SP2 (327464)

SYMPTOMS

RESOLUTION

STATUS