XADM: The Exchange 2000 System Attendant Stops Unexpectedly (327463)



The information in this article applies to:

  • Microsoft Exchange 2000 Server

This article was previously published under Q327463

SYMPTOMS

On an Exchange 2000 Server computer, the System Attendant service may stop unexpectedly. If Dr. Watson is enabled as the default debugger for your server, a User.dmp file is generated, and information is written to the Drwtsn32.log file.

RESOLUTION

Cumulative Patch Information

To resolve this problem, obtain the March 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

813840 XGEN: March 2003 Exchange 2000 Server Post-Service Pack 3 Rollup

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Component: System attendant

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
 Date          Time    Version      Size        File name
 -----------------------------------------------------------
 13-AUG-2002   17:29   6.0.6312.0      69,632   Ccmproxy.dll
 13-AUG-2002   17:29   6.0.6312.0      73,728   Inproxy.dll
 13-AUG-2002   17:29   6.0.6312.0   2,969,600   Mad.exe
 13-AUG-2002   17:29   6.0.6312.0      77,824   Pcproxy.dll
 13-AUG-2002   17:29   6.0.6312.0      94,208   X400prox.dll
				
NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

301378 How to Obtain the Latest Exchange 2000 Server Service Pack

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Modification Type:MinorLast Reviewed:10/10/2005
Keywords:kbHotfixServer kbQFE kbbug kbExchange2000preSP4fix kbfix kbQFE KB327463