Windows Media Player Buttons Are Unavailable (327444)
The information in this article applies to:
- Microsoft Windows Media Player 6.4
- Microsoft Windows 98 Second Edition
- Microsoft Windows 98
This article was previously published under Q327444 SYMPTOMS
When you start Windows Media Player on your computer with multiple monitors, the control buttons may be unavailable. This symptom may also occur with Microsoft Front Page Express.
CAUSE
This problem may occur if your primary monitor is set to use "High Color (16 bit)" and the secondary monitor has different settings such as 256 colors or "True Color (32 bit)".
RESOLUTION
To work around this problem, set both of your adapters to the same color depth.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION
This symptom may also occur with other programs.
| Modification Type: | Minor | Last Reviewed: | 12/21/2004 |
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| Keywords: | kbdisplay kbprb kbui KB327444 |
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